Recent complaints outline the exact same issues: "bus drivers not signalling, not stopping, perhaps maybe parking themselves and heading into a Tim Hortons or McDonald's for a coffee." Gougeon's office investigated concerns about bus drivers breaking traffic rules in 2021 and found evidence of operators failing to signal properly when pulling away from bus stops and idling their vehicle while running into a fast food restaurant. "I can no longer continue to commit significant resources to such daily cases for an issue for which, firstly, we have already conducted an investigation on and, secondly, for which management is taking steps to address." "I believe that the number of cases which continue to be received by the office has actually become an abuse of the fraud and waste hotline," Gougeon told members of the audit committee. These calls accounted for the vast majority of the nearly 1,400 tips received in 2022, and the onslaught is becoming such a drain on the office's resources that it says it can no longer investigate them. (Adrian Wyld/The Canadian Press - image credit)Įvery day - "including weekends" - staff handling the City of Ottawa's anonymous fraud hotline receive five to 10 complaints about bad behaviour on the roads by OC Transpo drivers, says auditor Nathalie Gougeon. Auditor Nathalie Gougeon says the influx of similar complaints is making it difficult for her staff to complete tasks. The office of the auditor general is receiving five to 10 calls a day to its fraud tip line complaining about bus drivers not following traffic rules.
0 kommentar(er)
